Tuesday, March 17, 2020

Gpf Basics: Search For The Answer To Your Enquiry Inwards The Google Production Forums

March 2019: The Google assistance forums are inward the procedure of moving to a novel platform integrated amongst the Google Help Centers. These instructions no longer apply.

 Looking for assistance amongst a Google production or service such equally Blogger, Gmail or YouTube? Check the official Google Product Help Forum for answers!

Your outset footstep is to find the correct Google production assistance forum.  You volition convey to join the forum to post a topic, but you may discovery your inquiry has already been answered.

You tin laissez passer on notice simply dive inward and post a novel topic of your own - but if you'd similar to teach to a greater extent than effective inward finding answers to your questions, read on!

GPF Basics: getting some the Google Product Forums

1. Find the correct google production assistance forum!
2. Join the forum together with configure your membership together with e-mail settings

>> 3. Search the forum 
  • View pinned topics
  • Search for posts inward a category
  • Search for terms, keywords or fault messages
  • Sort search results yesteryear Relevance or Date
  • Spot "Answered" questions
  • Focus on goodness answers (or, "what create those badges mean?")
4. Reply to a topic
5. Post a novel topic of you lot own 
6. Find your discussions

Enjoy answering questions? You mightiness live on interested in Google Top Contributor Program!

Also rest tuned for my adjacent serial of posts: GPF: Advanced features

View Pinned Posts

Important forum topics are pinned to the overstep of the forum. These may include:
  • new characteristic announcements
  • reports of know issues
  • requests for feedback
Check the pinned topics first!

1. Open the Google Product Forum for the production or service you lot are using.

2. Pinned topics are at the overstep of the forum. The most late updated topic is at the overstep of the list.

Pinned topics inward the YouTube assistance forum


Note: solely three or iv pinned topics volition display yesteryear default. You necessitate to expand the pinned topic listing to run into the entire list. 

3. Move your mouse over the listing together with click the downwards arrow to display the entire list


Note: you won't run into the pick to expand the listing until you lot motion your mouse over the list.

View Posts yesteryear Category

Each forum post may live on linked to 1 or to a greater extent than categories.

Note: not every topic volition convey an associated Category. Some forums create non require a Category live on added, together with the mobile version of the forums allows posting without a Category.

 To persuasion all topics inward a category:

1. Scroll yesteryear the listing of Pinned forum topics (see above)

2. Click "Discussion categories" on the overstep left inward a higher house the forum topic list.



Influenza A virus subtype H5N1 listing of Categories for the forum volition appear

3. Select 1 or to a greater extent than Categories together with click "Search".



Note: If you lot direct to a greater extent than than 1 Category, the search results volition solely display topics labeled amongst all selected Categories

 Note: If at that spot are many Categories, you lot volition convey to scroll downwards to persuasion them all


4. Sort the search results yesteryear Relevance or Date


Click Sort to alter the form guild from Relevance to Date (and vice versa)



Note: brand certain the posts are sorted yesteryear "Date" to avoid viewing outdated topics

Tip: bookmark the search results page to come upwards dorsum to that search

Search the Forum

You tin laissez passer on notice likewise search the forum for keywords, the fault message you lot are seeing or other damage to discovery relevant topics.

1. Enter the search term inward the search box at the overstep of the forum



Type your search damage inward the box, thus direct from the search listing or click the blueish search button.



2. After the search results load, form the posts yesteryear Relevance or Date

Note: brand certain the posts are sorted yesteryear "Date" to avoid viewing outdated topics


3. Click "Category" to trammel your search results to a specific Category 

Answered Questions

Topics amongst a reply marked Best Answer will convey a blue Answered badge inward the search results.




Note: when you lot persuasion a topic discussion, the reply marked "Best Answer" volition display straightaway below the master copy topic AND inward its master copy seat inward the topic discussion.

Focus on goodness answers (or "what create those badges mean?")

Forum experts - Google Employees, Top Contributors, together with Risings Stars - volition convey a badge. Note that Top Contributors together with Rising Stars are not Google Employees.

When an goodness answers a question, 1 or to a greater extent than goodness badges volition look adjacent to the topic inward the search results:

"Compact" search results display goodness badges (a Googler together with a Top Contributor replied to the topic)

When the search results are displayed inward "Expanded" mode, the Experts' avatars likewise display.


Same post inward search results inward "Expanded" view. The Experts' avatars display amongst a badge.

Google Product Forum Badges

Google Employees 
Top Contributors : "Some of the most knowledgeable together with active forum participants"
Top Contributor alumni: Past Top Contributors
Rising Stars: "Up-and-comers who are newer to the forums and/or developing their production knowledge"
 Google Experts: "Google partners who portion their expertise"

Learn to a greater extent than well-nigh Google Product Form Badges together with Levels

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