Showing posts sorted by relevance for query gpf-basics-find-help. Sort by date Show all posts
Showing posts sorted by relevance for query gpf-basics-find-help. Sort by date Show all posts

Wednesday, March 18, 2020

Gpf Basics: Larn Attention Inward Google Production Forums

March 2019: The Google back upwardly forums are inwards the procedure of moving to a novel platform, integrated amongst the Google Help Center. These instructions no longer apply.

 If you lot are having problem amongst a Google production or service - YouTube, Hangouts, Gmail, Blogger, Drive, AdSense - your outset destination should hold upwardly the Help Center for that product. There you lot should discovery instructions, troubleshooters in addition to fifty-fifty straight contact options for some products.

But what if you lot are notwithstanding stuck? You can't figure out YouTube channel settings, your AdSense application keeps getting rejected, or Blogger keeps showing an fault message? Or peradventure you lot desire to furnish feedback in addition to hash out a novel feature? Or discovery out if other users are experiencing a employment afterwards an update?

Your adjacent destination should hold upwardly the Google Product Forums, where other users in addition to experts may hold upwardly able to aid you lot out. It's slow to do!

Posting a inquiry inwards the Google Product Help Forums does non require whatsoever particular knowledge.

  1. Find the right production aid forum
  2. Click the reddish New Topic push clit on the transcend right (you'll hold upwardly prompted to bring together the forum)
  3. Post your question
  4. Check dorsum on the post page (or inwards your email) for replies
If all you lot desire to produce is larn your inquiry answered, you lot tin skip the details.

But you lot tin ameliorate discovery your answer, post a clearer question, or to a greater extent than effectively reply to other users' topics if you lot know to a greater extent than close how the forum works.

That's why I've started this serial of posts on Google Product Forum (GPF) Basics.

GPF Basics: getting or then the Google Product Forums

>> 1. Find the right google production aid forum! Try i of these:
  • Follow the Forum link from the product's Help Center 
  • Find a forum inwards your linguistic communication at productforums.google.com
  • Search the forums or spider web for the Google Product Forum 
2. Join the forum in addition to configure your membership in addition to e-mail settings
  • Join the forum: 
    • Start a novel topic or reply to a post to hold upwardly prompted to join
    • OR click the gear icon on the transcend right of the forum to banking corporation gibe your settings
  • Set your forum name
  • Choose whether to present your profile photo
  • Select your e-mail notification default settings
3. Search the forum: discovery the respond to your question 
  • View Pinned topics
  • View posts past times category
  • Search for terms
  • Sort search results past times Relevance or Date
4. Reply to a topic
  • Open the topic
  • Click "Reply" or the reply icon at the transcend or bottom of the discussion
  • Enable or disable e-mail notifications
  • Format your reply, insert images, attach references
  • Post
5. Post a novel topic of you lot own 
  • Click the "New Topic" push clit at the transcend of the forum
  • Set a category
  • Enable or disable e-mail notifications
  • Format your post, insert images, attach references
  • Post
6. Find your forum discussions
  • "My Discussions" inwards the left side bar
  • Filter the forum using Action > Filters > My Discussions
Read on for to a greater extent than details!.

Find the right Google Product Forum


To larn an respond to your question, you lot outset bespeak to hold upwardly certain you lot post it inwards the right place. There isn't a universal "Google Help" inwards most languages, then finding the right forum is your outset step.

Did you lot discovery your forum? Join the forum in addition to configure your membership in addition to e-mail settings


Visit the Google Product's Help Center in addition to follow the link to the forum

 If you lot convey a inquiry or issue, the outset house to destination is the Help Center for that production or service. You tin discovery all the Google Support options at support.google.com

Every Help Center has a link to the product's aid forum in addition to straight back upwardly (if it is available)

Google My Business Help Center  (Forum & Contact links)

YouTube Help Center (Help Forum link)

Note: at that spot is no full general "Google Support" telephone number. If you lot telephone phone Google's primary telephone number you lot are probable to hold upwardly pointed to the forums (at best) or hold upwardly position on concur for hours (at worst).

Did you lot discovery your forum? Join the forum in addition to configure your membership in addition to e-mail settings


Find all Google Product Forums at productforums.google.com 

All Google Product Forums are listed at productforums.google.com

Change the linguistic communication setting to discovery all the forums inwards your language:

English Google Product Forums (a subset)
Indonesian Google Product Forums

Click the gear icon on the transcend right to care your global Google Product Forum settings, such every bit your display language. Your cite in addition to profile photograph are laid upwardly individually for each Product Forum, in addition to you lot tin care e-mail settings separately for each forum every bit well.


 Note: the English Google+ Help Community and the Google Photos Help Community are Google+ Communities, rather than a Google Product Forum.

Did you lot discovery your forum? Join the forum in addition to configure your membership in addition to e-mail settings

Search For the Forum

You tin every bit good discovery the right forum past times searching the Google Product Forums or regular spider web search

GPF Search: 

Use the search bar at the transcend of whatsoever Google Product Forum page

A search for "youtube" inwards GPF shows the YouTube Help Forums inwards dissimilar languages



Web search:

Use Google Search or your favorite search engine to search for product name + forum
Search results for youtube forum
Just brand certain the forum link starts amongst productforums.google.com to brand certain you lot opened upwardly the official forum.
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Tuesday, March 17, 2020

Gpf Basics: Discovery Your Discussions Inwards The Google Production Forums

March 2019: The Google Help Forums are moving to a novel platform integrated alongside the Google Help Centers. These instructions no longer apply.

If y'all accept posted a inquiry inwards the Google Product Forums together with are waiting for an answer, or you've replied to someone's question together with desire to their response, y'all tin easily notice your discussions.

If y'all accept e-mail notifications enabled y'all volition larn an e-mail message when y'all larn a response. But e-mail isn't necessary - y'all tin notice all your give-and-take topics inwards the Google Product Forum itself. 

You accept ii options:
  • Select "My Discussions" inwards the left card - this volition display all your discussions inwards every Google Product Forum
  • Open a special Google Product Forum and Filter your discussions 
Read on for to a greater extent than details!

GPF Basics: getting unopen to the Google Product Forums

1. Find the correct google production help forum!
2. Join the forum together with configure your membership together with e-mail settings
3. Search the forum for like questions
4. Reply to a topic
5. Post a novel topic of y'all own

>> 6. Find your discussions

  • Click "My Discussions" inwards the left menu
  • Use Actions > Filters to listing your discussions inside a forum
Note: all instructions are for the desktop version of the Google Product Forums.


Find Your Discussions inwards all Google Product Forums


To notice all your discussions - every topic y'all accept posted or replied to - but opened upwards the Forums together with click "My Discussions" inwards the left menu.

1. Open whatever page on productforums.google.com - whatever Google Product Forum, search trial or the primary GPF dwelling page

2. Click the three draw of piece of job card icon on the piece of job past times left

This is the primary forum dwelling page - the card is available everywhere inwards the Google Product Forums

3. Click My Discussions in the card list



Tip: y'all tin bookmark a link to "My Discussions":
productforums.google.com/forum/#!mydiscussions

4. View the listing of topics

Topics alongside unread replies volition live bold.

Note: the default variety social club of My Discussions is past times Date (last updated), rather than past times Relevance 

Tip: Open the adjacent post or previous post on the listing past times clicking the Next Topic/Previous Topic arrows on the piece of job past times correct of a topic page, or past times using the J/K keyboard shortcuts


Use Filters to notice your discussions

 You tin purpose the Google Product Forum Filters to notice your discussions that accept novel replies.

1. Open the Google Product Forum y'all posted your topic or reply in

Note: the Filter pick is non available on topic post pages, alone on the primary forum together with search results pages

2. At the piece of job past times of the concealment click Actions



3. From the Actions card click Filters


4.  In the Filter options conduct All my discussions




Note: Top Contributors together with Rising Stars volition run into additional Filter options. 

5. Click Apply

6. Change the search trial variety social club from "Relevance" to Date"

Tip: Bookmark the Filter search results page or salve it inwards your forum "Saved searches" inwards the left menu

Tip: Open the adjacent post or previous post on the listing past times clicking the Next Topic/Previous Topic arrows on the piece of job past times correct of a topic page, or past times using the J/K keyboard shortcuts


Whew! Now you've mastered the basics of the Google Product Forums!
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Gpf Basics: Bring Together A Google Production Forum In Addition To Configure Your Membership

March 2019: The Google assist forums are inward the procedure of moving to a novel platform, integrated amongst the Google assist centers. These instructions no longer apply.

 If yous are having problem amongst a Google production or service such equally YouTube, Gmail, Hangouts or AdSense, yous tin acquire proficient assistance inward the Google Product Help Forums.

Your start stride is to find the correct Google production assist forum.  It's slowly plenty to only opened upwards the forum as well as post your question. But if you'd similar to a greater extent than details, as well as acquire a chip to a greater extent than nigh forum features, read on!

GPF Basics: getting around the Google Product Forums

1. Find the correct google production assist forum!

>> 2. Join the forum as well as configure your membership as well as electronic mail settings
  • Join the forum: 
    • Start a novel theme or reply to a post to travel prompted to join
    • OR click the gear icon on the hap correct of the forum to banking concern gibe your settings
  • Set your forum name
  • Choose whether to demo your profile photo
  • Select your electronic mail notification default settings
3. Search the forum 
4. Reply to a topic
5. Post a novel theme of yous own 
6. Find your discussions

Enjoy answering questions? You powerfulness travel interested in Google Top Contributor Program!

Join a Google Product Forum as well as configure your membership as well as electronic mail settings

Once you've establish the right Google production assist forum, yous necessitate to bring together the forum to post your ain question.

Each Google Product Forum has its ain membership. That agency yous tin bring together the YouTube Help Forum without joining the Gmail Help forum - or bring together both as well as guide maintain dissimilar settings for each.

Join the forum:

Click the push to post a novel theme or reply to a post, you'll travel prompted to bring together the forum.

Review or alter your forum membership settings

  1. Click the gear icon on the hap correct of the forum
  2. Select Membership as well as electronic mail settings from the menu


Select your Forum Name

Peggy K was already taken

Your refer volition look side past times side to your posts. It tin travel whatsoever refer non nevertheless inward use.

Link to your Google Profile as well as role your Profile photo. 


If yous desire a profile image, yous must link your Google Profile.  Note that Google may link to your profile.

Configure your electronic mail notification settings

To alter the electronic mail settings for the forum click Email settings

There are iv electronic mail delivery options for the forum equally a whole:



  • Don't ship electronic mail updates [this is the setting I use]
  • Send daily summaries (one electronic mail summary message per day)
  • Send combined updates  (25 messages per email)
  • Notify me for every novel message (about # per day) 

Note that for busy assist forums, a notification for every novel post volition number inward a lot of emails!

You tin too opt to travel automatically subscribed to whatsoever give-and-take yous post in 


Click the blueish "Join this group" push as well as you're set!
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Gpf Basics: Response To A Theme Or Respond A Question

March 2019: the Google assist forums are moving to a novel platform integrated amongst the Google Help Centers. These instructions no longer apply.

 The Google Product Forums are the best house to instruct assistance from your boyfriend users - together with sometimes the exclusively house other than the product's Help Center.

Your start pace is to find the correct google production assist forum.  You may abide by the respond to your query or the data you lot convey been looking for inwards the forum's Pinned topics or afterward doing a search. Or mayhap you lot stumble on a query you lot know the respond to.

If you lot desire to add together your ain vocalisation to a conversation inwards a Google Product Forum, all you lot demand to practise is to click Reply, join the forum (if you lot haven't done hence already), together with post your response.

If you lot desire to a greater extent than details virtually your post reply options, read on!

GPF Basics: getting some the Google Product Forums

1. Find the correct google production assist forum!
2. Join the forum together with configure your membership together with e-mail settings
3. Search the forum together with read pinned topics 

>> 4. Reply to a topic
  • Open the topic
  • Click "Reply" or the reply icon at the overstep or bottom of the discussion
  • Enable or disable e-mail notifications
  • Format your reply, insert images, attach references
  • Post
5. Post a novel theme of you lot own 
6. Find your discussions



Reply to a post inwards the Google Product Forums


When you lot find a topic that asks for your feedback, describes your outcome or is a query you lot tin dismiss answer, click "Reply" to add together your response.

Note: if a poster is beingness assisted, or your query is slightly dissimilar from theirs, drive non to hijack their topic! Better to post a novel theme of your ain to enquire for assistance.

Reply to a novel topic

There are 2 places to reply to a novel topic:
  • Click "Add a Reply" on the overstep correct of the master copy theme post

  • Click "Add Reply" below the post


If at that spot are already responses inwards an ongoing news you lot tin dismiss too click the Reply arrow on whatever post inwards the discussion.


Tip: if you lot click the Reply arrow on a post, you lot volition hold out able to quote that post amongst a unmarried click.

Post Reply Options

When you lot click "Reply" a post box volition popular up. If you lot convey non even hence joined the forum, you lot volition hold out prompted to join.


Note: Top Contributors, Rising Stars together with other forum experts may come across additional options.

Type your reply, together with then click POST

 This is all you lot demand to practise to reply. The other options are optional!

 Enable "Email me news activities" 

 Click the box to the left to enable e-mail notifications of novel replies to the topic.

Minimize or unopen reply editor

  • Click the X on the overstep correct to unopen the reply box.  

Tip: if you lot inadvertently unopen the reply editor earlier posting, it's non lost! Just click the same "Reply" push together with you lot should come across your draft response.

  • Click the underscore _  to minimize the post editor
Tip: minimize the post editor to re-read the post you lot are replying to

 Format text

Format the text of your reply, including font size, color together with layout.


Insert image

Click the photographic telly camera icon to insert an icon inwards your post.

Insert link

              Click the chain icon to insert a link. Note that you lot tin dismiss but glue a URL into a post instead.

Attach a reference
Click the paperclip icon to attach a reference. It tin dismiss hold out a file, spider web page, icon or video.  
          Influenza A virus subtype H5N1 thumbnail of the reference volition display at the bottom of a post.
 
Click "web search" on the left to abide by together with attach  a reference from the Help Center

Quote post you lot are replying to

            Click the quotation grade icon to quote the post you lot are reply to.  
            You volition hold out able to edit the quoted text. 

Tip: if at that spot are multiple participants inwards a discussion, adding the quoted text makes clear who you lot are responding to.
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Gpf Basics: Post A Inquiry Inward The Google Production Forums

Do you lot bring a problem, query or feedback most a Google production or service such every bit YouTube, Gmail, Hangouts or AdSense? You bring checked the searched the product's assistance forum, but you lot nevertheless can't detect an answer.

What tin you lot create next? Post your ain novel theme inward the Google Product Help Forum!
This is slow to do:
  1. Open the right assistance forum
  2. Click the ruby New Topic push on transcend right
  3. Type upward your query - including all the necessary details!
  4. Select a Category
  5. Click POST
There are to a greater extent than advanced posting options that tin assistance you lot amend compose a query that volition larn you lot the reply you lot desire in addition to need. Read on for all the details.

GPF Basics: getting closed to the Google Product Forums

1. Find the right google production assistance forum!
2. Join the forum in addition to configure your membership in addition to electronic mail settings
3. Search the forum for like questions
4. Reply to a topic
>> 5. Post a novel theme of you lot own 
  • Click the "New Topic" push at the transcend of the forum
  • Set a category
  • Enable or disable electronic mail notifications
  • Format your post, insert images, attach references
  • Post
6. Find your discussions

Post a novel theme inward the Google Product Forums


If you've searched a Google product's assistance forum in addition to non institute an reply to your question, the adjacent footstep is to post a New Topic of your own. You'll encounter the "New Topic" push at the transcend right of the principal forum page or your search results.




Note: You tin post a novel theme from either the forum's abode page or from the forum's Category or search results page. You cannot post a novel theme from an private theme page.


New Topic Options

When you lot click "New Topic" a post page open. If you lot bring non yet joined the forum, you lot volition be prompted to join.



Note: Top Contributors, Rising Stars in addition to other forum experts may encounter additional options.

Type your question, in addition to hence click POST

 This is all you lot postulate to create to reply. The other options are optional!

 Enable "Email me tidings activities" 

 Click the box to the left to enable electronic mail notifications of novel replies to the topic.

Format text

Format the text of your reply, including font size, color in addition to layout.


Insert image

Click the photographic tv camera icon to insert an ikon inward your post.

Insert link

              Click the chain icon to insert a link. Note that you lot tin only glue a URL into a post instead.

Attach a reference
Click the paperclip icon to attach a reference. It tin hold upward a file, spider web page, ikon or video.  
          H5N1 thumbnail of the reference volition display at the bottom of a post.
 
Click "web search" on the left to detect in addition to attach  a reference from the Help Center

Click POST in addition to you're done!
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Gpf Basics: Search For The Answer To Your Enquiry Inwards The Google Production Forums

March 2019: The Google assistance forums are inward the procedure of moving to a novel platform integrated amongst the Google Help Centers. These instructions no longer apply.

 Looking for assistance amongst a Google production or service such equally Blogger, Gmail or YouTube? Check the official Google Product Help Forum for answers!

Your outset footstep is to find the correct Google production assistance forum.  You volition convey to join the forum to post a topic, but you may discovery your inquiry has already been answered.

You tin laissez passer on notice simply dive inward and post a novel topic of your own - but if you'd similar to teach to a greater extent than effective inward finding answers to your questions, read on!

GPF Basics: getting some the Google Product Forums

1. Find the correct google production assistance forum!
2. Join the forum together with configure your membership together with e-mail settings

>> 3. Search the forum 
  • View pinned topics
  • Search for posts inward a category
  • Search for terms, keywords or fault messages
  • Sort search results yesteryear Relevance or Date
  • Spot "Answered" questions
  • Focus on goodness answers (or, "what create those badges mean?")
4. Reply to a topic
5. Post a novel topic of you lot own 
6. Find your discussions

Enjoy answering questions? You mightiness live on interested in Google Top Contributor Program!

Also rest tuned for my adjacent serial of posts: GPF: Advanced features

View Pinned Posts

Important forum topics are pinned to the overstep of the forum. These may include:
  • new characteristic announcements
  • reports of know issues
  • requests for feedback
Check the pinned topics first!

1. Open the Google Product Forum for the production or service you lot are using.

2. Pinned topics are at the overstep of the forum. The most late updated topic is at the overstep of the list.

Pinned topics inward the YouTube assistance forum


Note: solely three or iv pinned topics volition display yesteryear default. You necessitate to expand the pinned topic listing to run into the entire list. 

3. Move your mouse over the listing together with click the downwards arrow to display the entire list


Note: you won't run into the pick to expand the listing until you lot motion your mouse over the list.

View Posts yesteryear Category

Each forum post may live on linked to 1 or to a greater extent than categories.

Note: not every topic volition convey an associated Category. Some forums create non require a Category live on added, together with the mobile version of the forums allows posting without a Category.

 To persuasion all topics inward a category:

1. Scroll yesteryear the listing of Pinned forum topics (see above)

2. Click "Discussion categories" on the overstep left inward a higher house the forum topic list.



Influenza A virus subtype H5N1 listing of Categories for the forum volition appear

3. Select 1 or to a greater extent than Categories together with click "Search".



Note: If you lot direct to a greater extent than than 1 Category, the search results volition solely display topics labeled amongst all selected Categories

 Note: If at that spot are many Categories, you lot volition convey to scroll downwards to persuasion them all


4. Sort the search results yesteryear Relevance or Date


Click Sort to alter the form guild from Relevance to Date (and vice versa)



Note: brand certain the posts are sorted yesteryear "Date" to avoid viewing outdated topics

Tip: bookmark the search results page to come upwards dorsum to that search

Search the Forum

You tin laissez passer on notice likewise search the forum for keywords, the fault message you lot are seeing or other damage to discovery relevant topics.

1. Enter the search term inward the search box at the overstep of the forum



Type your search damage inward the box, thus direct from the search listing or click the blueish search button.



2. After the search results load, form the posts yesteryear Relevance or Date

Note: brand certain the posts are sorted yesteryear "Date" to avoid viewing outdated topics


3. Click "Category" to trammel your search results to a specific Category 

Answered Questions

Topics amongst a reply marked Best Answer will convey a blue Answered badge inward the search results.




Note: when you lot persuasion a topic discussion, the reply marked "Best Answer" volition display straightaway below the master copy topic AND inward its master copy seat inward the topic discussion.

Focus on goodness answers (or "what create those badges mean?")

Forum experts - Google Employees, Top Contributors, together with Risings Stars - volition convey a badge. Note that Top Contributors together with Rising Stars are not Google Employees.

When an goodness answers a question, 1 or to a greater extent than goodness badges volition look adjacent to the topic inward the search results:

"Compact" search results display goodness badges (a Googler together with a Top Contributor replied to the topic)

When the search results are displayed inward "Expanded" mode, the Experts' avatars likewise display.


Same post inward search results inward "Expanded" view. The Experts' avatars display amongst a badge.

Google Product Forum Badges

Google Employees 
Top Contributors : "Some of the most knowledgeable together with active forum participants"
Top Contributor alumni: Past Top Contributors
Rising Stars: "Up-and-comers who are newer to the forums and/or developing their production knowledge"
 Google Experts: "Google partners who portion their expertise"

Learn to a greater extent than well-nigh Google Product Form Badges together with Levels

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